Store Policy & Terms

Information regarding fulfillment, returns, tracking, and customer support.

AETHER X STORE POLICIES 1. CUSTOM PRINTING & FULFILLMENT All Aether X merchandise is custom-printed on demand upon order placement. Because items are produced individually for each order, processing times can vary slightly before shipment. 2. SIZING & ALL SALES FINAL Please review all size charts and garment measurements carefully before completing your purchase. Because items are printed to order, ALL SALES ARE FINAL regarding sizing, fit, or color selection. We are unable to offer returns or exchanges for ordering an incorrect size. 3. DEFECTS, DAMAGE & QUALITY ISSUES We want you to love your gear. If your item arrives with a manufacturing defect, printing flaw, misprint, or physical damage sustained during transit, please contact us within 30 days of delivery. • Contact: support@aetherxband.com • What to include: Your Order Reference Number and clear photos showing the issue or defect. Upon review, we will happily coordinate a replacement item or issue a full refund for valid quality or transit claims. 4. ORDER CONFIRMATION & TRACKING When you place an order: • We will email your order confirmation with an order reference number and order details. • We will email your shipping confirmation email containing your tracking number as soon as we are notified your item(s) shipped. 5. CONTACT SUPPORT For any other questions regarding your purchase, please reach out to support@aetherxband.com. Please allow 1-2 business days for a response.

Have a question about an existing order? Drop us a line at support@aetherxband.com.